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Concept · fictional brand

TidewellFront Desk

Tidewell Front Desk concept app on desktop, with sample data: a large “Saturday, 09:00?” headline, a new website enquiry from Rachel Stone with three suggested slots (the 09:00 slot picked) and a Book button, beside the Saturday diary for two physios.
Tidewell Front Desk concept on a phone: a large headline, the two steps, and the new enquiry card with the 09:00 slot picked. Sample data.

Web app for a clinicphysio clinic, Bristol · fictional

Today’s diary, every enquiry and the waiting list on one calm screen.

The briefwritten by us, for a fictional brand

A three-clinician physio clinic juggling a diary, a shared inbox and missed calls. Reception needs today, every enquiry and the waiting list in one place, without a training day.

Project
Web app for a clinic
For
physio clinic, Bristol · fictional
What we did
  • Product and UX design
  • Web app UI
  • Front-end build
  • Responsive design (desktop, tablet, phone)
Live concept
/showcase/tidewell-physio

What wemade

  1. Designed

    A day diary across three clinicians with appointment types, free slots and a “now” line.

  2. Joined up

    One inbox for web forms, missed calls, email and DMs, each with a clear status.

  3. Built

    Replies that offer open slots matching what the client asked for, from desktop sidebar to phone tab bar.

Threescreens

Real captures of the concept, scrolled top to bottom as you pass. Layouts are designed for each size, not shrunk.

Full-length capture of the Tidewell Front Desk concept on desktop: the enquiry-to-booking desk, today’s appointments in two columns, a chart of how full each day is, and earlier enquiries marked booked or replied. Sample data.
Desktop1440 wide, full page
Tidewell Front Desk concept on a tablet: the new enquiry with suggested slots beside the Saturday diary. Sample data.
Tablet1024 portrait
Full-length capture of the Tidewell Front Desk concept on a phone: enquiry card, Saturday diary, today’s list and the week. Sample data.
Phone390 wide, full page

In thedetails

  1. Tidewell summary tiles and three-clinician day diary with sample data.

    The day at a glance

    Four summary tiles, then the diary. Free slots are visible, so gaps get filled.

  2. Tidewell open enquiry with a drafted reply and suggested appointment slots, sample data.

    Reply with real slots

    An enquiry opens beside a drafted reply and the free times that fit what the client asked for.

  3. Tidewell weekly booked-hours chart beside the waiting list, sample data.

    Nobody falls off the list

    The week’s booked hours and the waiting list sit together, so cancellations get offered on.

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